Packaging & Shipping

Packaging:

You can provide your package and custom printing giftbox , master carton, or others.

Shipping :

1. DHL / UPS / FedEx / TNT , Door-to-Door.
2. By Air or by Sea , for FCL; Airport/ Port receiving.
3. Customers Specifying Freight Forwarders or Negotiable Shipping Methods.
4. We choose the best and safe packaging material to make sure your orders won't be damaged during delivery.

Freight :

We recommend you that buy more than 50 pcs, so that you will get greater benefits on shipping costs, which can effectively reduce costs. The same applies to other countries.

Q1: Where is your factory located? Can I visit there?

A: Our factory is located in Yinghaosheng Ind. Park, Dayangtian Dev. Area, Fuyong, Bao'an,Shenzhen,China. You are warmly welcome to visit us.

Q2: How does your factory do regarding quality control?

A: We have three full inspections during mass production, and there are inspections after the completion of production to ensure that all functions and appearances are qualified. After shipment, our products support a one-year warranty.

Q3: How long does delivery take?

A: Sample lead time: 1-7 days.
Bulk orders lead time: In stock: Ready for delivery.
Bulk orders lead time: Out of stock: About 20-45 days

Q4: The return and exchange policy?

A: If quantity question, we'll pay the cost for return delivery and free repair to you.

Q5: How can I get your free sample?

A: Yes, for small quantity cable we can provide for free. For big quantity samples, you should pay us and will return it to you when mass production.

Q6: How long is the warranty period?

Our products come with 1-year manufacturer's warranty.

Q7: How to order in bulk?

Step 1: Choose models and products you wanted and confirm the samples and other printing information.
Step 2: Send us a PO and we'll make a PI for you to confirm the order details.
Step 3: Arrange the payment after we confirm your order.
Step 4: Delivery your goods after finish mass production.